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Item Upon - Improve Patient Loyalty with Integrated Electronic Medical Billing, Notes, And Scheduling Software
Medical Billing - Billing The Wrong CarrierIn a previous installment of medical billing goofs, we discussed what happens when you bill the wrong item to a carrier and how you can be charged with fraud, but what happens when you send a bill to the wrong carrier. What follows is a genuine story. It's kind of funny when you read it, but the truth is, it's far from funny. This is some serious stuff.A medical billing company, we'll call them XYZ company, was sending out a clai tient Identification for Targeted Communications It's convenient to view targeted communications from the patient visit perspective:
- Patients due for scheduled appointment or owe you payments need a reminder.
- Patients that recently had an appointment need results, interpret
Emerging Trends: Handicrafts IndustryElectronic commerce (e-commerce) is increasingly discussed and written about in today’s knowledge-based economies. Although there are currently no internationally agreed-upon definitions of e-commerce, the OECD (Organization for Economic Co-operation and Development) defines e-commerce transactions as: the sale or purchase of goods or services, whether between businesses, households, individuals, governments, and other public or private or Patient LoyaltyPatient loyalty is key to continued practice success in terms of both recurring and new revenue. As patients keep returning to your practice, it maintains revenue stability and as patients refer their friends and family, your practice billing collections grow. In terms of profitability, new patient acquisition is by an order of magnitude more expensive than loyalty maintenance for an existing patient. Time delay is a major problem of eroding patient loyalty. By the time you discover that you have a patient loyalty problem, it is typically too late to do anything about the patients who already left. Patients typical desert without saying “good bye,” and your only way to discover patient attrition is by observing lower collections and more free time on your appointment scheduler. Frequent patient communication is the only effective way to reduce such time delay and increase the likelihood of timely loyalty problem identification and resolution. Such patient communications can revolve around any of the practice management components, starting with patient scheduling, to SOAP notes, to special health care literature, to medical billing, insurance payments, copays, and deductibles. Patient Identification for Targeted Communications It's convenient to view targeted communications from the patient visit perspective:
- Patients due for scheduled appointment or owe you payments need a reminder.
- Patients that recently had an appointment need results, interpreta
Making The Business Case For Corporate Performance ManagementAnyone involved in high value capital sales, such as enterprise software, will know life can be a roller coaster. One day everyone is on a high as a major deal is secured. Another day everyone is distraught when after many months of work, it comes to nothing. Losing out to another vendor is an accepted part of the game.
More annoying is the situation where you have been told you are the preferred supplier - and after all the eu ility, new patient acquisition is by an order of magnitude more expensive than loyalty maintenance for an existing patient.Time delay is a major problem of eroding patient loyalty. By the time you discover that you have a patient loyalty problem, it is typically too late to do anything about the patients who already left. Patients typical desert without saying “good bye,” and your only way to discover patient attrition is by observing lower collections and more free time on your appointment scheduler. Frequent patient communication is the only effective way to reduce such time delay and increase the likelihood of timely loyalty problem identification and resolution. Such patient communications can revolve around any of the practice management components, starting with patient scheduling, to SOAP notes, to special health care literature, to medical billing, insurance payments, copays, and deductibles. Patient Identification for Targeted Communications It's convenient to view targeted communications from the patient visit perspective:
- Patients due for scheduled appointment or owe you payments need a reminder.
- Patients that recently had an appointment need results, interpret
The Joint Venture AnalogyImagine my doctor sending out an e mail to all his patients, offering them a discount on hip replacements for November. Or the Network Marketing lady who walked into my seminar in a hotel in Abbotsford and announced that, after looking at the palm of my hand, I was deadly ill and needed her supplements. She added that this would also make me financially secure, implying that I was not financially secure. She had never met me and was not ev who already left. Patients typical desert without saying “good bye,” and your only way to discover patient attrition is by observing lower collections and more free time on your appointment scheduler.Frequent patient communication is the only effective way to reduce such time delay and increase the likelihood of timely loyalty problem identification and resolution. Such patient communications can revolve around any of the practice management components, starting with patient scheduling, to SOAP notes, to special health care literature, to medical billing, insurance payments, copays, and deductibles. Patient Identification for Targeted Communications It's convenient to view targeted communications from the patient visit perspective:
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