Actively look at implementing some of these proactive strategies

1. Supplying better quality goods or over-servicing
2. Ensuring speedy delivery. If a customer orders today by direct mail, they are always impressed if the goods are there the next day. This sets the tone for the entire organization
3. Offering after sales discounts
4. Realigning product development to customer needs.
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   strategies
   1. Supplying better quality goods or over-servicing
   2. Ensuring speedy delivery. If a customer orders today by direct mail, they are always impressed if the goods are there the next day. This sets the tone for the entire organization
   3. Offering after sales discounts
   4. Realigning product development to customer needs
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      peedy delivery. If a customer orders today by direct mail, they are always impressed if the goods are there the next day. This sets the tone for the entire organization
   5. Offering after sales discounts
   6. Realigning product development to customer needs
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      e goods are there the next day. This sets the tone for the entire organization
   7. Offering after sales discounts
   8. Realigning product development to customer needs
      Minding Your Own Brand - Do You Love Me?
      As The Contours’ song says, “Do you love me, now that I can dance?” Why wouldn’t you love them? They can Mash Potato…they can do the Twist.Companies both big and small sing their version of this song everyday. We have the best quality…We offer the finest service… We will give you the lowest prices…D
      Offering after sales discounts
   9. Realigning product development to customer needs. This could take the form of a pro-active questionnaire that asks the customer what they liked and did not like. And then setting a product development plan from this feedback
   10. Access to additional services or goods as a reward for being a good customer
   11. Follow up with a simple customer service call - "we care about our customer"
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