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    Business Writing - Using Contractions Isn't a Bad Thing
    Business writing today is much less formal than it was twenty years ago, mainly due to the influence of email. Most people use email as an alternative to face-to-face conversation where informality is key.Since we frequently use contractions when speaking, it's certainly acceptable to use contractions in most of our daily business writing. However, confusion over the correct
    en proceeded to read about oh, 1000 or so Customer Service ads on various job boards to see if there was one
    Don't Be Fooled by a Low Salary Offer - The Cost of Living is Where It's At
    There are a number of factors to be considered when you are looking at taking a job at an international school, on the financial side there is:* salary* medical insurance* housing allowance* annual flightsOn the conditions side there is:* class size* facilities* contact hours* teaching days in a school ye
    I was talking with a friend recently about Customer Service personnel and what makes a good person become great in the Customer Service field.

    I thought about it and narrowed it down to 3 basic things.

    Friendliness.

    Intelligence.

    Training.

    Then he asked me how would I attract a friendly, intelligent and trainable person. I told him I would write an ad, and then he could use it, if he wished.

    I then proceeded to read about oh, 1000 or so Customer Service ads on various job boards to see if there was one t

    Why Branding?
    Having a concise, clear image that you project to your clients and customers is important in today’s market. More and more people are leaving the job market and creating their own business, whether by choice or necessity, so the competition continues to expand. Therefore it is increasingly important to stand out among your competition. You want your business to be mem
    at in the Customer Service field.

    I thought about it and narrowed it down to 3 basic things.

    Friendliness.

    Intelligence.

    Training.

    Then he asked me how would I attract a friendly, intelligent and trainable person. I told him I would write an ad, and then he could use it, if he wished.

    I then proceeded to read about oh, 1000 or so Customer Service ads on various job boards to see if there was one

    Go Slow to Go Fast
    I’ve been telling people this for several years. The admonishment, for me, began with my work teaching Quality Improvement at Chevron. In that work we found, to no one’s surprise, that people often focus on the task - solving a problem - much more than on the process - understanding its causes (and planning solutions accordingly.)Most of us in western culture can easily focus
    ndliness.

    Intelligence.

    Training.

    Then he asked me how would I attract a friendly, intelligent and trainable person. I told him I would write an ad, and then he could use it, if he wished.

    I then proceeded to read about oh, 1000 or so Customer Service ads on various job boards to see if there was one

    Customizing Unit Coins for Our Heroes
    The first rule of thumb to remember when designing and producing a custom coin is that it is imperative that the customer and manufacturing work closely as a team throughout the entire process. This will assure the best possible product. A coin that the customer will be as proud to present as their staff is to receive.There are basically eight steps to creating a cu
    ent and trainable person. I told him I would write an ad, and then he could use it, if he wished.

    I then proceeded to read about oh, 1000 or so Customer Service ads on various job boards to see if there was one

    The Easiest Way to Get Free Advertising for Your Business
    One of the easiest ways to advertise your business for free is to write articles for your local newspaper or industry trade magazines.That's right. You can write one article for your local newspaper or an industry trade magazine and sometimes even get paid while advertising your business.How does that work? Trade magazines are hungry for articles as are your local news
    en proceeded to read about oh, 1000 or so Customer Service ads on various job boards to see if there was one that I thought would work. I did not find many.

    Most were something like this. “Rare (unique, unusual, unbelievable) opportunity for hard working (dedicated, industrious, diligent) individual looking for exciting (unbelievable, fantastic, wonderful) career with our company. Duties include answering phones (heavy phone interaction, phone calls, and phone sales), data entry, interaction with customers and company personnel, or

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